About The Programme
Level Up Grants
Our Level Up Grant programme provides grants for short-term digital courses to unemployed Jamaicans who have not had the benefit of tertiary-level studies. These courses are designed to equip them with skills that puts them in a position to gain employment and/or start their own online ventures.
To date, NCB has invested over $45M in the digital upskilling of over 6,000 Jamaicans who ordinarily would not have access to this form of training and further contribute to Jamaica’s human capital in digital careers.
This year, we are continuing the commitment to engage 3,000 future digital entrepreneurs through training partners Internet Income Jamaica and iCreate Institute.
We are passionate about equipping Jamaicans with the skills to participate in the digital economy globally. In doing so, we create a pathway for sustainable employment and entrepreneurship which contributes positively to poverty reduction and economic growth.

Eligibility
To qualify for a Level Up Grant, applicants must:
- Submit an online application in full by the deadline.
- Be a Jamaican citizen over 18 years old who is either unemployed or underemployed.
- Not have already attained an undergraduate or graduate degree.
- Have demonstrated financial need (household income).
- Demonstrate commitment to personal development, community and nation-building.
Learn More About Our Training Partners

Internet Income Jamaica (IIJ) has provided training and education for students to learn how to earn online, for over a decade. They aim to provide students with the vital training, tools, and support they require to build a successful online business. Resources available to students include online courses, live training, and ongoing personalized support from our experienced team of experts.
IIJ has a wealth of life-changing success stories that students continue to share, which fuels their commitment to serving the online community. Particularly during this time of economic uncertainty, they look forward to impacting the lives of as many people as possible; while benefiting the economy.
The training courses include:
What you will learn:
- How to register a domain name
- How to design your ecommerce store
- How to install an NCB Payment gateway.
This training teaches how to earn commissions by selling other people’s products!
What You Will Learn:
- How to sign up for products to sell
- How to blog
- How to market on social media
Introductory training that takes you from getting started to launching your online freelancing career. Learn exactly where to set up your online profiles and how to optimise them for maximum results. Learn tips and strategies from our many years of experience on ways to maximise your results.
What You Will Learn:
- How to set up your accounts on the multiple freelancing marketplaces
- Determine what services you will be offering online
- How to find clients that need your services
- How to deliver your services and continue to get repeat clients
This Course Includes:
- 33 videos
- 2+ hours of videos.
Introductory training that teaches you how to use the freelancing platform called Upwork. It walks you through step by step how to set up your account all the way to how to get jobs. Learn insider strategies to maximise your results.
What you will learn:
- How to set up your account on this platform
- Learn how to find and respond to job offerings
- How to stand out and deliver your services
This course includes:
- 10 videos
- 1.5 + hours of videos
Learn how to be a well sought after graphic designer using a free online tool. The strategies and tools that we teach in this training will have you looking like a seasoned veteran, even if you have no prior formal training. The step by step training will guide you on how to create graphics that are in high demand, such as social media images, ebook covers, flyers, logos, and more!
What You Will Learn:
- How to create Ebook covers
- How to create social media graphics.
This Course Includes:
- 1.5 hours of videos
- Graphic Design Assessment Test
Upon completion of our core Graphic Design training, the advanced training takes your learning to the next level.
What You Will Learn:
- Additional tools to use to grow your offerings
- Additional types of designs you can offer
- How to sell your services.
This Course Includes:
- 2 videos
- 3 hours of videos
In this training, we teach how to help website owners optimise their websites with SEO (search engine optimization) so that they are found in search engines such as Google and Yahoo. Although this may sound difficult, we show you how to optimise websites by using a free tool. Practice sites are provided to elevate your skills.
What You Will Learn:
- The free tool to use to guide you throughout the entire process
- How to optimise a blog to get found in the search engine
- How to sell your services
This Course Includes:
- 1 video
- 1+ hours of video
- Login details for a test website for you to practice your skills.
If you are a skilled writer, then this training teaches you how to take your skills to the next level by incorporating search engine optimization elements into your writing.
This type of content is in high demand for business owners because it helps the discovery of their website in search engines such as Google and Yahoo. This training shows you how to structure your writing and the free tools to use for success.
What You Will Learn:
- How to structure articles and press releases for full SEO optimization
- The free tool to use to help you along the way
- How to sell your services
This Course Includes:
- 1 video
- 1+ hours of video
This training provides step-by-step instructions on how to build and launch a blog. Learn how to purchase a domain name, host, and design a blog/website without having to learn any coding or have any technical background. The training also covers how to monetize a blog with different money-making strategies.
What You Will Learn:
- How to build a website
- The free tool to use to guide you throughout the entire process
- How to optimise a blog to get found in the search engine
- How to sell your services
This Course Includes:
- 1 video
- 1+ hours of video
- Login details for a test website for you to practice your skills.
Social media is something that cannot be ignored, and businesses need help. In this training, you will learn the necessary skills to become a successful Social Media Manager. The training will cover the skills you need, the tools to use, and how to ensure your success. Facebook groups are growing each and every day. More and more businesses are using these groups to manage clients and potential customers. This training teaches the student how to manage Facebook groups on behalf of the group owners.
What You Will Learn:
- How to create a social media marketing plan
- How to create engaging social posts
- How to run paid ads to get buyers
- How to integrate Facebook chatbots
- Scheduling Content
- How to manage Facebook Groups
- How to generate reports
- How to analyse data
- How to do split testing
- How to do lead generation campaigns
This Course Includes:
- 35+ videos
- 5+ hours of videos.
In this training, we teach you how to offer your voice for commercials, reading scripts, voiceovers, and more. Businesses will pay you for your voice! If you have a great voice and an internet connection, this training is for you!
What You Will Learn:
- The types of tools you need to do your voice overs
- The types of voice overs that are commonly offered
- How to edit and deliver your jobs
Requirements:
- Laptop/Desktop
- Microphone
- Voice recording software
This Course Includes:
- 5 videos
- 2.3 hours of video
- Lifetime Access
This training is one of our most popular and lucrative programs that teaches how to get paid to make phone calls for businesses. Phone calls such as customer service, mystery calls, and appointment setting. If you have a smartphone, a clear voice, and a laptop, then this is the training for you.
What You Will Learn:
- Introduction to making phone calls
- Step by step process for creating a Fiverr gig for phone calls for maximum profits
- Free apps to make phone calls
- Tips and strategies from top rated callers
Requirements:
- Headset
- Laptop/Desktop
- Smartphone
- Google Sheets/Microsoft Excel
This Course Includes:
- 5+ hours of videos
Our flagship training that teaches you how to turn audio files into text files. You will learn how to incorporate the use of free tools to shortcut the tasks and make it easier than you can imagine. This industry continues to grow every day and is in high demand.
What You Will Learn:
- Introduction to Transcription
- Step by step process for creating a Fiverr gig for transcription for maximum profits
- How to use tools to increase the efficiency of the transcription process
- Walkthrough of the various transcription processes
- Websites you can work on
Requirements:
- Headphones
- Laptop/Desktop
This Course Includes:
- 5+ hours of videos
- 1 Workbook
- Full-time access
- 7 Practice Audio Files
- 7 Sample Transcripts
- 5 Gig Description Templates
Learn how to leverage the social media platform, LinkedIn to build your own personal brand to attract clients and build your business. This training will also provide you with step-by-step training on how to manage Linkedin profiles and get paid.
What You Will Learn:
- How to set up an optimised, attention-grabbing company page for your brand and/or for your clients to attract the right type of potential clients.
- Step by step strategies to grow your personal connections to build your network and expand your reach to a highly targeted audience.
- How to connect with your network and turn them into clients for your services.
- Get paid to manage LinkedIn accounts for others. Requirements:
- LinkedIn account
This Course Includes:
- 1 video
- 2 + hours of video
- 1 Handout
- 1 Ebook
This training covers how to create videos using different software tools. The training walks you through the different types of videos that can be created and how to make each one of them.
What You Will Learn:
- The tools to use to create stunning and engaging videos
- How to create different types of videos to add variety to your offerings
- How to sell your services
This Course Includes:
- 10 videos
- 1 hour of videos
Comprehensive six weeks live training on how to be a high paid virtual assistant. Training covers many of the other training, such as transcription and phone calls, but also includes additional training such as website funnel building, proofreading, and more.
What You Will Learn:
- How to do get paid to type through transcription
- How to get paid to make phone calls
- How to do data entry efficiently
- How to manage customer support
- Graphic Design (Ebook covers, social media posts, YouTube thumbnails)
- Social media management
- How to edit videos
- How to create marketing funnels
Requirements:
- Transcription
- Laptop/Desktop
- Headphones
- Google Docs/Microsoft Word
- Making Phone Calls
- Laptop/Desktop
- Headset
- Google Sheets/Microsoft Excel
- Data Entry
- Laptop/Desktop
- G-Suite/Microsoft Office
- Google Drive/Dropbox Accounts
- Data Entry
- Laptop/Desktop
- G-Suite/Microsoft Office
- Customer Service
- Login details for the platform where support is being provided
- Graphic Design
- Canva account
- Social Media Management
- Access to the social media account being managed
- Canva account
- Video Editing
- Camtasia video editing software (Sign up for free trial)
- PowToon (Sign up for account)
- Marketing Funnels

iCreate is a Creative Institute developed to fill the gap in skills training and development of creatives in Jamaica and the wider Caribbean. As an essential part of the creative ecosystem, we provide students with a wide range of career opportunities in the Creative Economy while being a vital partner of the Advertising Industry, Film Production Companies, Animation and Gaming Companies, and Creative Outsourcing initiatives.
The training courses include:
This course will take you on a journey through the evolving digital marketing landscape and will teach the fundamentals to help you navigate and thrive in this fast growing field.
Topics include:
- Principles of Digital Marketing
- Social Media Marketing Fundamentals
- SEO Fundamentals
- Web Analytics Fundamentals
This course seeks to create an understanding of consumer psychology that fuels the need for social media, the social media tools and services used by consumers, and how to create marketing strategies that utilise our understanding of consumer psychology while advancing organisational goals.
Topics Include:
- Social Media Marketing Fundamentals
- Setting Up A Social Media Experience For A Business
- Creating & Optimising Social Media Campaigns
- Developing Data-Driven Audience & Campaign Insights
Digital Marketing Strategies helps you learn how to create, capture and deliver value in a digital world. Growing challenges, opportunities and competition have made businesses take new steps toward marketing. This, in turn, has increased the demand for Digital Marketers.
Topics include:
- Principles of Digital Marketing
- Digital Strategy
- Analysing Digital Strategy
- Fundamentals of Digital Leadership
E-Commerce can be simply described as buying and selling goods and services on the internet. It can be selling and buying between businesses or individuals. Introduction to E-Commerce will introduce the characteristics of the e-commerce business model and will help you understand the corresponding business requirements and decisions that flow from their value proposition.
Topics Include:
- The Digital Mindset
- Conversion Rate Optimization
- E-Commerce Revenue Models
This intro course in User Experience or UX will cover the principles of UX and demonstrate techniques and useful tools.
Dive into the world of modern software development in this beginner friendly course. We’ll explore the makings of the modern web, get some insight into the tech industry and help you figure out if a career in software development is a right fit for you.
Topics Include:
- The Modern Web
- HTML
- CSS
- Careers in software development
Curious about ethical hacking? Want to launch a career as a penetration tester? This 100-level course introduces beginners to the world of using hacking skills for good, from basic IT hardware and software skills to the many career paths available to cybersecurity professionals.
Topics Include:
- What Is A Hacker?
- How Do Hackers Exploit Systems?
- Careers In Cybersecurity.